We’ve made the fine print easier to read and understand.
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
In order to use all features of this website, a user may first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
We believe in efficiency and transparency in everything that we do. To facilitate this, we entrust our entire billing and payment business process to Stripe, and take full advantage of all of Stripe’s product offerings and features available to us, and that we are eligible to use.
Traditionally, there are fees associated with these services as they provide convenience, protect against fraud, simplify payments, improve reporting accuracy and transparency, etcetera.
As a merchant, we choose to pass these fees on to our customers, which is our right as granted by the United States District Court – Eastern District of New York as of November 7, 2019. You can read more in the final court order here. This court order is a result of a class action settlement between virtually all merchants who accept credit cards in the United States and Visa, Mastercard, et al. You can read more about the settlement in general here.
When you receive an invoice from us, or our payment processing partner Stripe on behalf of us, you may see a line item listed as “Processing Fee”, “Fee Recovery”, or another similar description. This fee is in addition to our quoted and invoiced price and is calculated using a formula outlined here.
Below you will find the formula from the above link:
Please note that businesses in the United States are not subject to VAT/GST and that note is irrelevant in such cases.
Pcharge is the total price you are being charged and are expected to pay.
Pgoal is the sum total of our stated cost, taxes, fees, etcetera as quoted or invoiced to you, prior to Stripe’s fees.
To obtain Ffixed and Fpercent, we total all of the percentage based fees and fixed fees Stripe charges us for any products or product features we elect to use, or may be subject to as a result of the payment method you choose to utilize as our customer, at your convenience.
Below is a table listing the fees included, as they were obtained from Pricing & fees | Stripe:
- Standard, Base Fee: 2.9% + 30 cents
- ACH: 0.8%
- iDEAL: 80 cents
- 3D Secure: 3 cents
- Card Account Updater: 25 cents
- Adaptive Acceptance: 0.08%
- Instant Payout: 1%
- Billing: 0.5%
- Radar: 5 cents
- Radar for Fraud Teams: 7 cents
- Chargeback Protection: 0.4%
- Sigma: 2 cents
Given the above table, the Ffixed value we use is $1.52 and the Fpercent value we use is 5.68%.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Service & Vendor Partners
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information to us in any way, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us securely. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the web page URL.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
- Via telephone – 330-818-2970
- Via email – [email protected]